Why Intership?

  • Personal Account Manager providing convenience and accountability to our clients
  • 24/7 Instant Service - Guaranteed
  • Client Specific Service Protocol ("CSSP") pre-set service parameters and ownership
  • The single source for all US & Canada imports/exports (Forwarding, Ocean Freight, Customs Clearance, ISF, Drayage)
  • A single source for all Customs clearances into and between U.S., Canada and Mexico
  • Consolidated Invoicing (Forwarding, Ocean Freight, Customs Clearance, ISF, Drayage)
  • Pro-active exception notification process
  • Unique client specific services, industry "language and demands"
  • Exclusive Guaranteed services:
    • 24/7 Instant Service
    • Demurrage Protection
    • Rate Guarantee
    • ISF Compliance

Intership advantages:

  • Personal Account Manager ("P.A.M."):
    A senior manager who has 'client' industry experience and accepts total accountability for all of the client's business. The P.A.M also has the necessary authority to execute and achieve the expected outcome. This manager is supported with a dedicated support team that can become an extension of the client’s own staff.
  • 24/7 Instant Service:
    Obtain information from or issue instructions to a Personal Account Manager (if after regular hours, a senior Service Supervisor) ...within 10 minutes. Guaranteed... if not, the next 30 days of forwarding fees are no charge. Subject only to prior written notice and InterShip's validation of the service failure.
  • E-Visibility:
    Web based instant visibility to shipment status, monitor pick-up and delivery. Receive alerts and pro-actively manage issues through automatic e-mail notifications as specified by our Client Specific Service Protocol ("CSSP").
  • E-Tools:
    Web based booking, information & customized reports, summary invoicing, electronic document imaging and E-BillSM, electronic billing.
  • Demurrage Protection Guarantee:
    Eliminates unnecessary “surprise” demurrage charges and cargo delay. Based on the Client Specific Service Protocol ("CSSP") mutually agreed upon parameters, InterShip accepts liability for any charges outside of the scope of the parameters. These parameters include certain client requirements, such as ensuring that Trans American is the Customs broker and has all of the necessary information to execute the Customs clearance and certain exclusions such as Customs or O.G.A. cargo exams. In the case of the exams, parameters identify InterShip's intervention and specific actions avoid unnecessary cargo delay and charges.
  • Rate Quote Guarantee:
    Pay only for the services and charges as quoted and as expressly authorized by the clients.)Excludes additional fees resulting from Government requirements, changes in Customs regulations or events beyond our control such as strikes, port disruptions etc. If it is our error, we will honor the quote for the 1st shipment but hold the right to amend for subsequent shipments.
  • Management Information Systems:
    Web based tracking, turn-key EDI systems; ANSI X.12, EDIFACT & proprietary format with audit control for shipper invoice and client billing. Streamlined billing and customized report summaries. Personalized information to include electronic document imaging and/or data in Excel® and DVD for convenient access and record security.